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Join Our Team

Evolve, improve, and shine with us!

We are always looking for special people to join our amazing team and help with the continual evolution of Stonewaters.

CURRENT
POSITIONS

Floor
Supervisor

Job Title: Floor Supervisor
Reports To: Store Supervisor / General Manager
Location: Stonewaters
Job Type: Full-time, including weekends

Job Summary

The Floor Supervisor is responsible for leading the storefront team during daily operations, ensuring an outstanding customer experience, maintaining high visual merchandising standards, and supporting smooth sales floor operations.
This role is hands-on, dynamic, and essential to delivering the brand experience to every customer.

Key Responsibilities

  • Lead the sales floor during shifts to ensure exceptional customer service and a positive team environment.
  • Supervise, support, and motivate the storefront team to meet daily sales goals and operational standards.
  • Ensure the store is clean, organized, well-stocked, and visually merchandised according to brand guidelines.
  • Monitor inventory levels on the floor and coordinate with the stock team to replenish as needed.
  • Assist with onboarding, training, and coaching new team members on customer service and merchandising best practices.
  • Act as a point of contact for team members when the General Manager or Store Supervisor is not present.
  • Open and close the store when required, following all procedures for cash handling and security.
  • Support in executing promotional and marketing initiatives on the sales floor.
  • Help manage customer issues or complaints professionally and promptly.
  • Uphold and ensure compliance with all company policies and procedures.

Qualifications & Skills

  • Previous retail experience required; previous supervisory or team lead experience strongly preferred.
  • Strong leadership, organizational, and communication skills.
  • Customer-focused mindset with a passion for creating exceptional in-store experiences.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed. Weekend required.
  • Ability to multitask and adapt in a fast-paced environment.

Why Join Us?

If you’re passionate about lifestyle brands, love the mountain lifestyle, and want to be part of an exciting team, we’d love to hear from you! Please submit your resume and a short cover letter telling us why you’d be a great fit.
  • Be part of a brand that values customer experience, teamwork, and a great work culture.
  • Bonus pay
  • Overtime pay
  • Extended health care
  • Company Events
  • On-site parking
  • Paid time off

Logistic & Warehouse
Manager

Job Title: Logistic & Warehouse Manager
Reports To: Store Supervisor / General Manager
Location: Stonewaters & Stonewarters Spaces
Job Type: Full-Time

Job Summary

We are seeking a dedicated and organized Logistic & Warehouse Manager to join our team. The ideal candidate will be responsible for overseeing the logistics of product delivery, ensuring that all items are transported efficiently and safely. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. The Logistic &Warehouse Manager will work closely with the design team, drivers, and customers to ensure a seamless delivery experience.

Daily Tasks & Responsibilities

✔ Coordinate and schedule deliveries, ensuring timely arrival of products to customers.
✔ Assist in loading and unloading products, which may involve heavy lifting and moving of items.
✔ Provide exceptional customer service by addressing inquiries and resolving any delivery-related issues promptly.
✔ Maintain accurate records of deliveries, including tracking shipments and updating inventory systems. Organization and maintenance of the warehouse.
✔ Ensure compliance with safety regulations during transportation and handling of goods.
✔ Collaborate with the design team to improve delivery processes and efficiency.
✔ Drive delivery vehicle.
✔ Inspect the delivery vehicle regularly.
✔ Add fuel and maintain detailed records of fuel costs and mileage.
✔ Assemble or install items upon delivery.

Qualifications & Skills

  • Previous experience in a warehouse or logistics environment is preferred.
  • Ability to perform heavy lifting and moving tasks as required by the role.
  • Customer service skills with the ability to communicate effectively with diverse individuals.
  • Valid Alberta driver's license.
  • Excellent organizational skills with attention to detail in managing schedules and records.
  • Ability to work in a fast-paced environment while maintaining high standards of safety and efficiency.

Why Join Us?

If you are passionate about logistics, enjoy working in a team-oriented environment, and possess the skills outlined above, we encourage you to apply for the Warehouse Manager position today!
  • Competitive hourly wage.
  • Staff discounts.
  • Opportunity for career growth.
  • A dynamic, fast-paced retail environment.
  • Employee discounts and performance incentives.
  • Be part of a brand that values customer experience, teamwork, and a great work culture.
  • Overtime pay.
  • Health benefits.
  • On-site parking.

Sales
Associate

Job Title: Sales Associate
Reports To: Store Supervisor / General Manager
Location: Stonewaters
Job Type: Part-Time / Full-Time

Job Summary

As a Sales Associate, you will be the face of our brand, providing an exceptional shopping experience for our customers. You will engage with shoppers, help them find the perfect pieces, and share the story behind Stonewaters. Your passion for lifestyle brands, customer service, and the beautiful town of Canmore will make a lasting impact on our customers and community.

Daily Tasks & Responsibilities

✔ Deliver an exceptional customer experience by engaging with shoppers and providing personalized style advice.
✔ Build strong relationships with customers to create brand loyalty and community engagement.
✔ Educate customers about our brand, product details, ethical sourcing, and sustainability efforts.
✔ Maintain visual merchandising standards to ensure the store is always inviting and on-brand.
✔ Process sales transactions accurately using our POS system.
✔ Stay up to date with product knowledge, current trends, and brand initiatives.
✔ Assist with inventory management, restocking, and store organization.
✔ Ensure furniture is secure and in perfect condition, from the moment it is received until it is delivered.

Qualifications & Skills

  • Passionate about lifestyle brands and mountain lifestyle – You embody the brand’s values and can authentically connect with customers.
  • Energetic and outgoing personality – You love talking to people and creating a welcoming atmosphere.
  • Customer service experience (retail experience is a plus but not required).
  • Strong communication and interpersonal skills.
  • Team player with a positive attitude.
  • Self-motivated and proactive – You take initiative and are eager to contribute.
  • Available for flexible scheduling, including weekends, evenings and holidays.

Why Join Us?

If you’re passionate about lifestyle brands, love the mountain lifestyle, and want to be part of an exciting team, we’d love to hear from you! Please submit your resume and a short cover letter telling us why you’d be a great fit.
  • Competitive hourly wage + performance-based incentives.
  • Staff discounts.
  • Opportunities for growth within the company.
  • Work in a dynamic, stylish, and inspiring environment.
  • Health benefits.
  • On-site parking.
  • Be part of a brand that values customer experience, teamwork, and a great work culture.
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