JOIN OUR TEAM
EVOLVE, IMPROVE, AND SHINE WITH US!
We are always looking for special people to join our amazing team and help with the continual evolution of Stonewaters.
BEST TEAM
Work with the coolest team.
DISCOUNT
Enjoy exclusive store discounts.
Wellness Matters
Great health benefits for our Team!
CURRENT POSITIONS
Assistant
Store Supervisor
Job Title: Assistant Store Supervisor
Reports To: Store Supervisor / General Manager
Location: Stonewaters
Job Type: Full-time, including weekends
Job Summary
The Assistant Store Supervisor plays a crucial role in supporting the Store Supervisor in the daily operations of the store. This position ensures smooth business operations, maintains high customer service standards, assists in staff supervision, and contributes to sales performance. The ideal candidate is a proactive leader who helps implement company policies, oversees staff, and ensures an excellent shopping experience for customers.
This position is full-time, with weekend availability needed.
Key Responsibilities
1. Store Operations & Management
- Support the Store Supervisor in overseeing daily store operations to ensure efficiency and productivity.
- Assist in executing store policies, procedures, and standards to maintain consistency and compliance. Supervise opening and closing procedures, including cash handling and security checks.
- Ensure the store is well-maintained, organized, and meets merchandising standards.
2. Staff Supervision & Leadership
- Assist in managing and training store associates to ensure high performance and adherence to company values.
- Provide guidance, coaching, and motivation to the team to enhance customer service and sales.
- Assists in employee scheduling, shift coverage, and time management.
- Help conduct performance evaluations and provide constructive feedback.
3. Customer Service & Sales Performance
- Lead by example by delivering exceptional customer service and ensuring staff do the same.
- Address customer concerns and resolve issues promptly and professionally.
- Support in driving sales by promoting key products, upselling, and engaging with customers.
- Monitor sales performance metrics and suggest strategies for improvement.
4. Inventory & Merchandising
- Assist in stock management, including receiving, restocking, and inventory control.
- Ensure proper visual merchandising and product displays to attract customers.
- Conduct regular inventory checks to minimize shrinkage and ensure stock levels are adequate.
- Cash Handling & Financial Tasks
- Assist with cash register operations, refunds, and payment processing.
- Ensure cash handling policies are followed to prevent discrepancies.
Daily Tasks & Responsibilities
✔ Assist with store opening and closing procedures.
✔ Supervise employees and assist in training sessions.
✔ Monitor customer service interactions and handle complaints.
✔ Ensure shelves are stocked and displays are appealing.
✔ Process sales transactions and ensure cash register accuracy.
✔ Assist in preparing schedules and ensuring staff coverage.
✔ Maintain cleanliness and organization in the store.
✔ Help track sales goals and suggest improvements.
✔ Report daily store performance and challenges to the Store Supervisor.
Qualifications & Skills
- Previous experience in retail, sales, or customer service (1-3 years preferred).
- Strong leadership and communication skills.
- Ability to multitask, work in a fast-paced environment, and solve problems efficiently.
- Knowledge of inventory management, sales techniques, and store operations.
- Excellent customer service skills and ability to handle complaints.
- Strong attention to detail and organizational skills.
- Flexibility to work evenings, weekends, and holidays as needed.
Why Join Us?
If you’re passionate about lifestyle brands, love the mountain lifestyle, and want to be part of an exciting team, we’d love to hear from you! Please submit your resume and a short cover letter telling us why you’d be a great fit.
- Competitive hourly wage.
- Staff discounts.
- Opportunity for career growth.
- Work in a dynamic, stylish, and inspiring environment.
- Employee discounts and performance incentives.
- Be part of a brand that values customer experience, teamwork, and a great work culture.
- Health benefits.
- On-site parking.
Delivery
Coordinator
Job Title: Delivery Coordinator
Reports To: Store Supervisor / General Manager
Reports To: Store Supervisor / General Manager
Location: Stonewaters & Stonewarters Spaces
Job Type: Part-Time, 2-3 days a week
Job Summary
We are seeking a dedicated and organized Delivery Coordinator to join our team. The ideal candidate will be responsible for overseeing the logistics of product delivery, ensuring that all items are transported efficiently and safely. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. The Delivery Coordinator will work closely with the design team, drivers, and customers to ensure a seamless delivery experience.
We are looking for a person who is flexible to work 2-3 days a week (16 – 20 hours).
Daily Tasks & Responsibilities
✔ Coordinate and schedule deliveries, ensuring timely arrival of products to customers.
✔ Assist in loading and unloading products, which may involve heavy lifting and moving of items.
✔ Provide exceptional customer service by addressing inquiries and resolving any delivery-related issues promptly.
✔ Maintain accurate records of deliveries, including tracking shipments and updating inventory systems. Organization and maintenance of the warehouse.
✔ Ensure compliance with safety regulations during transportation and handling of goods.
✔ Collaborate with the design team to improve delivery processes and efficiency.
✔ Drive delivery vehicle.
✔ Inspect the delivery vehicle regularly.
✔ Add fuel and maintain detailed records of fuel costs and mileage.
✔ Assemble or install items upon delivery.
Qualifications & Skills
- Previous experience in a warehouse or logistics environment is preferred.
- Ability to perform heavy lifting and moving tasks as required by the role.
- Customer service skills with the ability to communicate effectively with diverse individuals.
- Valid Alberta driver's license.
- Excellent organizational skills with attention to detail in managing schedules and records.
- Ability to work in a fast-paced environment while maintaining high standards of safety and efficiency.
Why Join Us?
If you are passionate about logistics, enjoy working in a team-oriented environment, and possess the skills outlined above, we encourage you to apply for the Delivery Coordinator position today!
- Competitive hourly wage.
- Staff discounts.
- Opportunity for career growth.
- A dynamic, fast-paced retail environment.
- Employee discounts and performance incentives.
- Be part of a brand that values customer experience, teamwork, and a great work culture.
- Overtime pay.
- Health benefits.
- On-site parking.
Sales
Associate
Job Title: Sales Associate
Reports To: Store Supervisor / General Manager
Reports To: Store Supervisor / General Manager
Location: Stonewaters
Job Type: Part-Time / Full-Time
Job Summary
As a Sales Associate, you will be the face of our brand, providing an exceptional shopping experience for our customers. You will engage with shoppers, help them find the perfect pieces, and share the story behind Stonewaters. Your passion for lifestyle brands, customer service, and the beautiful town of Canmore will make a lasting impact on our customers and community.
Daily Tasks & Responsibilities
✔ Deliver an exceptional customer experience by engaging with shoppers and providing personalized style advice.
✔ Build strong relationships with customers to create brand loyalty and community engagement.
✔ Educate customers about our brand, product details, ethical sourcing, and sustainability efforts.
✔ Maintain visual merchandising standards to ensure the store is always inviting and on-brand.
✔ Process sales transactions accurately using our POS system.
✔ Stay up to date with product knowledge, current trends, and brand initiatives.
✔ Assist with inventory management, restocking, and store organization.
✔ Ensure furniture is secure and in perfect condition, from the moment it is received until it is delivered.
Qualifications & Skills
- Passionate about lifestyle brands and mountain lifestyle – You embody the brand’s values and can authentically connect with customers.
- Energetic and outgoing personality – You love talking to people and creating a welcoming atmosphere.
- Customer service experience (retail experience is a plus but not required).
- Strong communication and interpersonal skills.
- Team player with a positive attitude.
- Self-motivated and proactive – You take initiative and are eager to contribute.
- Available for flexible scheduling, including weekends, evenings and holidays.
Why Join Us?
If you’re passionate about lifestyle brands, love the mountain lifestyle, and want to be part of an exciting team, we’d love to hear from you! Please submit your resume and a short cover letter telling us why you’d be a great fit.
- Competitive hourly wage + performance-based incentives.
- Staff discounts.
- Opportunities for growth within the company.
- Work in a dynamic, stylish, and inspiring environment.
- Health benefits.
- On-site parking.
- Be part of a brand that values customer experience, teamwork, and a great work culture.
Fill-up the form below and let us know why you'd like to join our team.
