Join Our Team
Evolve, improve, and shine with us!
We are always looking for special people to join our amazing team and help with the continual evolution of Stonewaters.
Best Team
Work with the coolest team.
Discount
Enjoy exclusive store discounts.
Wellness Matters
Great health benefits for our Team!
CURRENT
POSITIONS
Store Front
Supervisor
Job Title: Store Front Supervisor
Reports To: General Manager
Location: Stonewaters
Job Type: Full-time, including weekends
Job Summary
The Store Front Supervisor is responsible for leading the storefront team during daily operations, ensuring an outstanding customer experience, maintaining high visual merchandising standards, and supporting smooth sales floor operations.
This role is hands-on, dynamic, and essential to delivering the brand experience to every customer.
Key Responsibilities
Team Management:
- Lead, motivate, and support store team members during shifts
- Provide training and coaching to ensure excellent customer service and operational standards
- Monitor individual and team performance, providing feedback and guidance when needed
- Address staff concerns or conflicts in a professional and timely manner
- Ensure staff adhere to company policies, procedures, and safety regulations
- Create and maintain weekly staff schedules based on store needs, availability, and budgeted hours
- Assist with hiring store front member
- Adjust schedules to accommodate absences, peak hours, and special events
- Monitor shift coverage and arrange replacements when necessary
- Track attendance and punctuality, addressing issues as they arise
Daily Operations:
- Assign daily tasks and responsibilities to staff according to the schedule
- Ensure smooth shift transitions by communicating key updates to incoming supervisors or staff
- Maintain adequate staffing levels for optimal customer service and productivity
- Review and approve time-off requests in alignment with staffing requirements
Store Floor
- Open and close the store following company procedures
- Ensure the sales floor is clean, organized, and fully stocked at all times
- Check merchandising displays for accuracy and visual appeal
- Monitor store security and loss prevention measures
Restocking
- Review stock levels on the floor and in the backroom at the start and end of the day
- Direct team members to replenish shelves and displays as needed
- Verify that restocked items are labelled and properly placed
- Communicate low stock or out-of-stock items to management for reordering
Organization
- Maintain a clean, organized, and safe stockroom
- Rotate stock to minimize product expiry or damage
- Order store supplies
Customer Service
- Greet and assist customers in a friendly and professional manner
- Resolve customer inquiries, returns, and complaints efficiently
- Ensure team members are available and engaged with customers
- Monitor fitting rooms for cleanliness and security
Qualifications & Skills
- Previous retail experience required; previous supervisory or team lead experience strongly preferred.
- Strong leadership, organizational, and communication skills.
- Customer-focused mindset with a passion for creating exceptional in-store experiences.
- Ability to work a flexible schedule, including evenings, weekends, and holidays as needed. Weekend required.
- Ability to multitask and adapt in a fast-paced environment.
Why Join Us?
If you’re passionate about lifestyle brands, love the mountain lifestyle, and want to be part of an exciting team, we’d love to hear from you! Please submit your resume and a short cover letter telling us why you’d be a great fit.
- Be part of a brand that values customer experience, teamwork, and a great work culture.
- Bonus pay
- Overtime pay
- Extended health care
- Company Events
- On-site parking
- Paid time off
Studio
Admin Assistant
Job Title: Studio Admin Assistant
Reports To: Studio Manager
Location: Stonewaters Spaces
Job Type: Part-time, 24 per week
Job Summary
Stonewaters Spaces is a modern mountain furnishing studio in Canmore, dedicated to creating warm, functional, and beautifully styled homes. We are looking for a detail-oriented, proactive, and creative Studio Admin Assistant to join our team and work closely with the Studio Manager, supporting furniture projects from concept to delivery.
Key Responsibilities
- Coordinate furniture deliveries with external companies.
- Manage and maintain e-commerce furniture product listings.
- Receive and process incoming furniture orders into inventory.
- Coordinate dropship logistics with vendors and clients.
- Organize warehouse orders, ensuring items are separated and labelled for each client.
- Assist with ongoing furnishing projects as needed.
- Support daily store operations and provide exceptional customer service when required.
Qualifications & Skills
- Excellent organizational skills and attention to detail
- Strong communication skills and a proactive attitude
- Comfortable juggling multiple projects and deadlines
- Tech-savvy and confident with online systems
- A passion for interior design and home styling (formal education not required)
- Must be based in the Bow Valley
- Must be a Permanent Resident or Canadian Citizen
Why Join Us?
If you’re someone who thrives in a creative environment, loves interiors, and enjoys keeping projects running smoothly, we’d love to hear from you.
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Sales
Associate
Job Title: Sales Associate
Reports To: Store Supervisor / General Manager
Location: Stonewaters
Job Type: Part-Time / Full-Time
Job Summary
As a Sales Associate, you will be the face of our brand, providing an exceptional shopping experience for our customers. You will engage with shoppers, help them find the perfect pieces, and share the story behind Stonewaters. Your passion for lifestyle brands, customer service, and the beautiful town of Canmore will make a lasting impact on our customers and community.
Daily Tasks & Responsibilities
✔ Deliver an exceptional customer experience by engaging with shoppers and providing personalized style advice.
✔ Build strong relationships with customers to create brand loyalty and community engagement.
✔ Educate customers about our brand, product details, ethical sourcing, and sustainability efforts.
✔ Maintain visual merchandising standards to ensure the store is always inviting and on-brand.
✔ Process sales transactions accurately using our POS system.
✔ Stay up to date with product knowledge, current trends, and brand initiatives.
✔ Assist with inventory management, restocking, and store organization.
✔ Ensure furniture is secure and in perfect condition, from the moment it is received until it is delivered.
Qualifications & Skills
- Passionate about lifestyle brands and mountain lifestyle – You embody the brand’s values and can authentically connect with customers.
- Energetic and outgoing personality – You love talking to people and creating a welcoming atmosphere.
- Customer service experience (retail experience is a plus but not required).
- Strong communication and interpersonal skills.
- Team player with a positive attitude.
- Self-motivated and proactive – You take initiative and are eager to contribute.
- Available for flexible scheduling, including weekends, evenings and holidays.
Why Join Us?
If you’re passionate about lifestyle brands, love the mountain lifestyle, and want to be part of an exciting team, we’d love to hear from you! Please submit your resume and a short cover letter telling us why you’d be a great fit.
- Commission pay.
- Staff discounts.
- Health benefits.
- On-site parking.
- Opportunities for growth within the company.
- Work in a dynamic, stylish, and inspiring environment.
- Be part of a brand that values customer experience, teamwork, and a great work culture.
Fill-up the form below and let us know
why you'd like to join our team.
why you'd like to join our team.
